Over the past few months we have had an increase in delivery delays -which has backed up deliveries in some cases to over an hour plus outside of selected delivery times. After reviewing each case we discovered that a number of new clients selected wrong delivery dates and times.
Example some clients booked early morning deliveries – when their flight times were late afternoon. In each case over an hour was lost and no deliveries made… When booking please review your selected date and time carefully.
Over Booked Dates
Once a date is over booked it will show in a pink block – That mean NO new orders will be added to that date.
Clients attempting to get around this by booking the next open date only to attempt to have it adjusted to an over booked date..will be cancelled.
Moving forward the following changes have been made
- We will no longer offer same day delivery
- One delivery is made if you’re not in place – your order will not be returned until the following delivery day.
- We will only honor delivery dates and times booked.
Please check our availability status before shopping to ensure that the date you have in mind for delivery is available.
When checking out our availability status please note the following
- Pink highlighted dates means we are overbooked on those dates
- Green highlighted dates means those dates are available for booking.
These 2 colors may look differently based on your computer monitor
Staying in Contact
If you are traveling and encounter a flight delay – you can advise us by phone, e-mail, text or whatsup, and we will make any necessary adjustments required.
Tracking your delivery
You can track your delivery by using the tracking link above
Special Delivery Times
We do offer a number of special delivery times to accommodate our clients using the ferry boat or mail boat system connecting the outer islands of the Bahamas, for more information please contact us.